Fastweb is one of the largest providers of telecommunication services in Italy which offers mobile and Internet services to consumers as well as business entities. If you are a tourist in Italy, you may want to consider purchasing either a Fastweb SIM card or eSIM to ensure you remain connected while traveling. In this detailed handbook, we will reveal everything you have to be informed about in relation with using Fastweb connectivity in Italy including the coverage, speed, Fastweb SIM cards, eSIM availability, costs, activation, top up, and others.

Fastweb SIM Card & eSIM

1. Quick Facts About Fastweb

Here are some other interesting facts about Fastweb Italy:

  • It should be noted that Fastweb emerged in 1999, its headquarters being based in Milan, Italy.
  • Italians have more than 2.5million customers of its services as the third-largest fixed line operator – Fastweb.
  • Fastweb is the number four player on the Italian mobile market, holding more than three million subscribers.
  • Fastweb was among the earliest service provider in Italy that began the provision of fast fiber optic broadband service.
  • Similarly, Fastweb has emerged as one of the leading providers of VoIP and IPTV services in Italy.
  • Swisscom owns Fastweb, one of the largest fixed-line and mobile operators in Italy.
  • For instance, Fastweb has multiple types of broadband services such as ADSL, VDSL, and the latest one fiber optic.
  • Likewise, Fastweb has a set of mobile plans such as, prepaid and postpaid services.

It offers competitive prices, excellent customer service, and the widest possible selection of services for those using it in Italy, including individuals and businesses.

fastweb logo

2. Italy Fastweb Coverage and Speed

Fastweb provides good coverage in urban areas and cities but lacks in rural regions. Here is an overview of their mobile network in Italy.

2.1. Fastweb Coverage in Italy

According to the Opensignal Mobile Network Experience Report for Italy in May 2023, Fastweb has the best 5G coverage in the country. Fastweb users spend 26.7% of their time with an active 5G connection, which is 2.8 percentage points more than users on the second-placed network, Iliad.

Fastweb’s 5G coverage is also more extensive than the other networks. Fastweb scores 6.5 points on Opensignal’s 5G reach metric being 1.6 points above the second placed WindTre.

Fastweb is the preferred option for consumers looking to access the best 5G coverage in Italy overall.

Here is a table of the 5G coverage of the four major mobile operators in Italy:

Mobile Operator 5G Reach
Fastweb 6.5
WindTre 4.9
TIM 4.3
Vodafone 4.2

Notes:

  • 5G Reach is measured on a scale of 0 to 10, with 10 being the best.
  • A higher 5G Reach score indicates that a mobile operator’s 5G network is available in a wider geographical area.

2.2. Fastweb Speed in Italy

According to the Opensignal Mobile Network Experience Report for Italy in May 2023, Fastweb has the fastest 5G download speeds in the country. Fastweb users have an average 5G download rate of 35.6Mbps – 2.6Mbps quicker than those using the second-fastest network – Iliad.

They also have the fastest 5G upload speeds in the country. The fastweb users have an average upload speed of 10.7Mbps which beats Vodafone by only 1.2Mbps.

The 5G speeds with Fastweb are especially good for the major cities of Rome and Milan. Nevertheless, Fastweb provides also sufficient 5G speeds in rural surroundings.

In general, Fastweb offers the highest 5G speeds of all the operators for the Italian market.

Here is a table of the 5G download and upload speeds of the four major mobile operators in Italy:

Mobile Operator 5G Download Speed (Mbps) 5G Upload Speed (Mbps)
Fastweb 35.6 10.7
Iliad 33 9.5
Vodafone 33.9 10.5
TIM 33.2 9.9

3. Fastweb Connectivity Options for Travelers

Here are some options for internet connectivity when traveling to Italy:

Connectivity Option Description
SIM Card Fastweb offers prepaid and postpaid SIM cards. Prepaid cards avoid surprises, postpaid offers more data and international calls.
Mobile Hotspot A device that creates Wi-Fi. Good for sharing internet between devices or with poor cell service. Offered by Fastweb.
Pocket Wi-Fi A small device for internet on the go. Good for traveling to multiple countries. Offered by Fastweb.
ESIM A digital SIM profile that can be downloaded onto a compatible device. No physical SIM card needed. Good for travelers who want flexibility. Offered by Fastweb.

Which connectivity option is best for you?

Your optimum connectivity will largely depend on the nature of work that you will be undertaking.

  • A prepaid SIM card is the choice for you if the budget is tight.
  • If you want extra data or to place some international calls, it will be better to get the Italian eSIM.
  • If you want to share your internet connection with multiple devices or need internet access in areas with poor cell service, then a mobile hotspot is a good option.
  • If you need internet access on the go or are traveling to multiple countries, then a pocket Wi-Fi is a good option.

4. Best Fastweb SIM Cards for Tourists & Costs

Fastweb offers affordable SIM plans. With the SIM Activation Costs is approx. 10 USD. Here is the cost of prepaid Fastweb SIM card plan: 

TIM SIM Plan Price Data Local Calls Messages Validity Total Cost (USD)
TIM Tourist SIM ~ 20 USD 40 GB 200 minutes 200 SMS 30 days ~ 20 USD

5. Does Fastweb Italy Support eSIM?

Yes, Fastweb does provide eSIM connectivity in Italy for new and existing customers, but only for Italian, not for tourists. So if you want to use eSIM when visiting Italy you can consider Italy eSIM from italy-esim.com

6. Where Can You Buy a Fastweb SIM Card and eSIM?

You can buy Italy Fastweb SIM cards and eSIM in multiple ways:

6.1. Where to Buy Fastweb SIM card for Italy

  • At Fastweb stores in major cities and airports in Italy.
  • From newspaper stands and tobacco shops across Italy. Look for Fastweb Mobile signs.
  • Online on Fastweb website for home delivery in Italy. Needs an address in Italy.
  • Courier delivery worldwide from third party vendors like SimOptions.
Fastweb store in Italy
Fastweb store

6.2. Where to Buy Italy Fastweb eSIM

Some third-party eSIM brokers allow international travelers to purchase eSIM profiles online without an Italian tax ID. Popular options include italy-esim.com. Choose from various data plan durations starting from just $6. Buy your Italy eSIM now and get instant access via email upon payment.

7. How to Activate Fastweb Italy SIM/eSIM

Activating the Fastweb SIM card or eSIM is quite easy:

7.1. How to Activate Italy Fastweb SIM

  • Prepaid SIM will come with instructions for activation.
  • Dial *121# choose language and enter SIM number.
  • Provide passport details when prompted.
  • You will get SMS confirmation on activation.

7.2. How to Activate Italy Fastweb eSIM

Before activating your eSIM, check here if your  device is compatible  and make sure you have a network connection. Follow the steps below:

  • Frame the QR Code using your device’s camera
  • Activate your eSIM profile on Android or iOS
  • Start browsing, calling and texting

8. Italy Fastweb Call & SMS Rates

Fastweb prepaid SIM has following call and text rates in Italy:

Destination Call Rate (USD) SMS Rate (USD)
Italy Free Free
European Union $0.26 $0.11
United States and Canada $0.33 $0.13
Rest of the world $1.09 $0.33

Please note that these are just estimates and the actual rates may vary depending on your exchange rate.

All calls and SMS are charged on per-second billing. Rates are reasonable for Europe travel.

9. Useful USSD Codes for Italy Fastweb SIM

Check below methods to get account info and recharge your Italy Fastweb SIM:

  •  from  the APP:  from the home page click on Invoices > select the invoice of interest click on View > Discover the details of your consumption  >  View the consumption details.
  • from BROWSER : from the home page click on My invoices  , then click on WEB corresponding to the invoice you are interested in,  Discover the details of your consumption  >  View the consumption details.

10. How to Top-up Italy Fastweb SIM

You can recharge your Fastweb prepaid SIM through multiple methods. Topup using Fastweb website for registered users via cards or PayPal.

Data packs and bonuses can be added using MyFastweb app after each recharge.

11. Alternatives to Italy Fastweb SIM

Some alternatives you can consider instead of Fastweb in Italy:

  • TIM – Fastest speeds and best coverage. But slightly more expensive.
  • Vodafone Italy – Equally good speeds and coverage as TIM.
  • iliad – Cheapest data packs starting 4.99 EUR for 40GB.
  • WINDTRE – Low cost data and good coverage. But congested network.
  • italy-esim.com – Virtual SIM provider that offers Italy data-only eSIM plans. Pay-as-you-go options.

So TIM or Vodafone recommended for best service. iliad and italy-esim.com best for low cost.

12. FAQs About Fastweb in Italy

Does Fastweb have good coverage in Italy?

Fastweb has good coverage in cities and towns but lacks in rural areas. It roams on TIM network in villages providing decent coverage there.

How to check data balance on Fastweb Italy?

You can check data balance in MyFastweb app or Fastweb website.

Can I use Fastweb SIM in Europe?

Yes, Fastweb SIM works all across Europe with roaming. Outgoing calls are 0.19 EUR per minute and data costs 0.42 EUR per MB.

Where is Fastweb from?

Fastweb is an Italian telecom company headquartered in Milan. It offers mobile and internet services in Italy since 1999.

13. Final Words

Fastweb provides a reliable network and good speeds for connectivity in Italy. Their prepaid SIM card and tourist eSIM are convenient and easy to get for foreign tourists. Speeds will be fast in cities but coverage can be patchy in rural areas where it falls back to partner roaming. Overall, Fastweb is recommended for Italy if you mostly travel to the cities and major towns. For best connectivity across Italy, TIM or Vodafone Italy SIM cards are suggested instead.