Fastweb is a major mobile network provider in Italy that offers connectivity services to consumers and businesses. As a tourist visiting Italy, you may want to purchase a Fastweb SIM card or eSIM to stay connected. This guide covers everything you need to know about using Fastweb services in Italy, including coverage, speeds, SIM cards, eSIM, costs, activation, recharging, and more.
Table of Contents
1. Quick Facts About Fastweb
Here are some other interesting facts about Fastweb Italy:
- It should be noted that Fastweb emerged in 1999, its headquarters being based in Milan, Italy.
- Italians have more than 2.5 million customers of its services as the third-largest fixed line operator – Fastweb.
- Fastweb is the number five player on the Italian mobile market, holding more than three million subscribers.
- Fastweb was among the earliest service providers in Italy that began the provision of fast fiber optic broadband service.
- Similarly, Fastweb has emerged as one of the leading providers of VoIP and IPTV services in Italy.
- Swisscom owns Fastweb, one of the largest fixed-line and mobile operators in Italy.
- For instance, Fastweb has multiple types of broadband services such as ADSL, VDSL, and the latest fiber optic.
- Likewise, Fastweb has a set of mobile plans such as, prepaid and postpaid services.
It offers competitive prices, excellent customer service, and the widest possible selection of services for those using it in Italy, including individuals and businesses.
2. Italy Fastweb Coverage and Speed
Fastweb provides good coverage in urban areas and cities but lacks in rural regions. Here is an overview of their mobile network in Italy.
2.1. Fastweb Coverage in Italy
According to the Opensignal November 2023 Report For Italy Mobile Network Experience, Fastweb shares the 5G Coverage Experience award with WindTre.
Some key details about Fastweb’s coverage as presented in the report:
- Fastweb and WindTre jointly win the new 5G Coverage Experience award, with identical scores of 5.11 points on a 10-point scale. They outperform their competitors significantly.
- With a score of 5.11 points, Fastweb and WindTre demonstrated superior 5G coverage across Italy compared to Vodafone (3.99 points) and other competitors.
- While Fastweb did not win any awards for Availability, the metric provides additional context about network coverage.
- Even though Fastweb does not have the most extensive 3G/4G/5G infrastructure nationwide like the largest operators, its Availability score was on par – suggesting strong baseline connectivity.
In summary, while Fastweb did not have the highest availability, it still performed well in that area. Combined with its award for best 5G coverage experience, Fastweb has successfully improved network accessibility across Italy through 5G deployments. As a newer mobile operator compared to the larger established companies, this competitive performance in coverage and user experience is noteworthy.
2.2. Fastweb Speed in Italy
Based on the mobile network experience report for Italy from Opensignal in November 2023, here is an overview of Fastweb speeds:
- For download speed experience nationally, Fastweb ranks second with an average of 33.8 Mbps. This is 4.1 Mbps slower than leader Vodafone.
- Regionally, Fastweb’s highest average download speed is 38.8 Mbps in the North East region, where it ranks first.
- Other strong regional download speeds for Fastweb include 36.1 Mbps in the North West (second) and 30.1 Mbps in Sardinia (second).
- Across all Italian regions measured, Fastweb is never lower than third place for download speed experience.
- For upload speed experience nationally, Fastweb places fifth with an average of 8.9 Mbps.
- Regionally, Fastweb has its best upload speeds of 9.5 Mbps in the North East (third place) and 9.9 Mbps in the North West (second).
- No region ranks Fastweb lower than third for upload speed experience.
So in summary, while not the leader, Fastweb consistently delivers very competitive speeds across Italy according to this report from Opensignal. It ranks among the top operators regionally and nationally for both download and upload speeds. The North East seems to be where Fastweb particularly excels for mobile data performance.
3. Fastweb Connectivity Options for Travelers
Here are some options for internet connectivity when traveling to Italy:
Connectivity Option | Description |
SIM Card | Fastweb offers prepaid and postpaid SIM cards. Prepaid cards avoid surprises, postpaid offers more data and international calls. |
Mobile Hotspot | A device that creates Wi-Fi. Good for sharing internet between devices or with poor cell service. Offered by Fastweb. |
Pocket Wi-Fi | A small device for internet on the go. Good for traveling to multiple countries. Offered by Fastweb. |
eSIM | A digital SIM profile that can be downloaded onto a compatible device. No physical SIM card needed. Good for travelers who want flexibility. Offered by Fastweb or other eSIM providers. |
Which connectivity option is best for you?
Your optimum connectivity will largely depend on the nature of the work that you will be undertaking.
- A prepaid SIM card is the choice for you if the budget is tight.
- If you want extra data or to place some international calls, it will be better to get the Italy eSIM.
- If you want to share your internet connection with multiple devices or need internet access in areas with poor cell service, then a mobile hotspot is a good option.
- If you need internet access on the go or are traveling to multiple countries, then a pocket Wi-Fi is a good option.
4. Best Fastweb SIM Cards for Tourists & Costs
Fastweb offers affordable SIM plans. With the SIM Activation Cost is approx. 10 USD. Here is the cost of a prepaid Fastweb SIM card plan:
Fastweb SIM Plan | Price (USD) | Data | Local calls | Messages | Validity | Total Cost (USD) |
Fastweb Mobile | ~ 8.5 USD | 150 GB at 5G Speed | Unlimited | 100 SMS | 30 days | ~ 19 USD |
Fastweb Mobile Full | ~10.5 USD | 200 GB at 5G Speed | Unlimited | 100 SMS | 30 days | ~ 21 USD |
Fastweb Mobile Maxi | ~ 12.5 USD | 300 GB at 5G Speed | Unlimited | 100 SMS | 30 days | ~ 23 USD |
5. Does Fastweb Italy Support eSIM?
Yes, Fastweb does provide Fastweb eSIM connectivity in Italy for new and existing customers, but only for Italian, not for tourists.
So if you want to use eSIM when visiting Italy you can consider Italy eSIM from italy-esim.com.
6. Where Can You Buy a Fastweb SIM Card and eSIM?
You can buy Italy Fastweb SIM cards and eSIM in multiple ways: in-person or online.
6.1. Where to Buy Fastweb SIM card for Italy
Fastweb SIM card can be purchased at various locations throughout the country:
- Fastweb Stores – Fastweb has its own stores located in major cities throughout Italy where you can purchase SIM cards directly. You can find your nearest store on their website at fastweb.it.
- Online retailers – You can buy Fastweb SIM cards online from certain authorized retailers. Sites like Amazon Italy often stock them for delivery within Italy. Make sure to buy from reputable sellers.
- Direct from Fastweb website – Fastweb allows you to order a SIM card directly from their website at fastweb.it/en/sim/. You’ll need to provide an Italian address for delivery.
- Tobacco shops/newspaper stands – In smaller towns, tabaccherie (tobacco shops) and edicole (newsstands) sometimes function as authorized retailers and may stock Fastweb and other SIM cards.
Make sure any Fastweb SIM card you buy is already activated with data so you can start using it right away in Italy on Fastweb’s 4G network coverage areas. Check expiration dates too if buying online.
6.2. Where to Buy Italy Fastweb eSIM
- Fastweb stores – Visit Fastweb’s retail locations in major Italian cities. Staff should be able to activate an eSIM for you.
- Fastweb website – Fastweb offers eSIM provisioning directly on their website. You’ll need an Italian phone number to complete the online activation process.
- Fastweb app – Once you have an existing Fastweb account, you can download their app and request an eSIM to be activated on your compatible iPhone or Android device remotely.
Keep in mind Fastweb eSIM activation requires an existing Italian phone number or account. Make sure your device supports eSIM as well. Activating through Fastweb directly is usually the most straightforward option if possible.
7. How to Activate Fastweb Italy SIM/eSIM
Activating the Fastweb SIM card or Fastweb eSIM is quite easy:
7.1. How to Activate Italy Fastweb SIM
- A prepaid Fastweb SIM card will come with instructions for activation.
- Dial *121# choose the language and enter the SIM number.
- Provide passport details when prompted.
- You will get an SMS confirmation on activation.
7.2. How to Activate Italy Fastweb eSIM
Before activating your Fastweb eSIM, check here if your device is compatible and make sure you have a network connection. Follow the steps below:
- Frame the QR Code using your device’s camera
- Activate your eSIM profile on Android or iOS
- Start browsing, calling and texting
8. Italy Fastweb Call & SMS Rates
Fastweb prepaid SIM has following call and text rates in Italy:
Destination | Call Rate (USD) | SMS Rate (USD) |
Italy | Free | Free |
European Union | $0.26 | $0.11 |
United States and Canada | $0.33 | $0.13 |
Rest of the world | $1.09 | $0.33 |
Please note that these are just estimates and the actual rates may vary depending on your exchange rate. All calls and SMS are charged on per-second billing.
9. Useful USSD Codes for Italy Fastweb SIM
Check below methods to get account info and recharge your Italy Fastweb SIM:
- from Fastweb APP: from the home page click on Invoices > select the invoice of interest click on View > Discover the details of your consumption > View the consumption details.
- from BROWSER: from the home page after login to Area Clienti, click on My invoices, then click on WEB corresponding to the invoice you are interested in, Discover the details of your consumption > View the consumption details.
10. How to Top-up Italy Fastweb SIM
You can recharge your Fastweb prepaid SIM through multiple methods. Topup using Fastweb website for registered users via cards or PayPal.
Data packs and bonuses can be added using MyFastweb app after each recharge.
11. Alternatives to Italy Fastweb SIM
Some alternatives you can consider instead of Fastweb in Italy:
- TIM – Fastest speeds and best coverage. But slightly more expensive.
- Vodafone Italy – Equally good speeds and coverage as TIM.
- iliad – Cheapest data packs starting at 4.99 EUR for 40GB.
- WINDTRE – Low-cost data and good coverage. But congested network.
- italy-esim.com – Virtual SIM provider that offers Italy data-only eSIM plans. Pay-as-you-go options.
So TIM or Vodafone recommended for best service. iliad and italy-esim.com best for low cost and flexible plan.
Experience unlimited talk, text while traveling in Italy. Get an Italy eSIM from italy-esim.com for seamless connectivity on your iPhone or Android device with major network. Buy online today and have a digital SIM delivered within minutes!
12. FAQs About Fastweb in Italy
Does Fastweb have good coverage in Italy?
Fastweb has good coverage in cities and towns but lacks in rural areas. It roams on TIM network in villages providing decent coverage there.
How to check data balance on Fastweb Italy?
You can check data balance in MyFastweb app or Fastweb website.
Can I use Fastweb SIM in Europe?
Yes, Fastweb SIM works all across Europe with roaming. Outgoing calls are 0.19 EUR per minute and data costs 0.42 EUR per MB.
Where is Fastweb from?
Fastweb is an Italian telecom company headquartered in Milan. It offers mobile and internet services in Italy since 1999.
Does Fastweb support eSIM?
Yes, Fastweb does support eSIM activation for mobile plans. But support depends on the user’s device being eSIM capable. Customers should verify device compatibility on Fastweb’s website.
13. Final Words
Fastweb provides a reliable network and good speeds for connectivity in Italy. Their prepaid SIM card and tourist eSIM are convenient and easy to get for foreign tourists. Speeds will be fast in cities but coverage can be patchy in rural areas where it falls back to partner roaming. Overall, Fastweb is recommended for Italy if you mostly travel to the cities and major towns. For best connectivity across Italy, TIM or Vodafone Italy SIM cards are suggested instead.